CompTIA
220-1002 · Question #150
220-1002 Question #150: Real Exam Question with Answer & Explanation
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Question
A user reports that when opening a web browser, the initial page loads to a search engine the user does not recognize. When the user performs searches on the site, the results are often irrelevant, and there are many pop-ups. Which of the following should a technician do to resolve these issues? (Choose two.)
Options
- AReset the user's browser to default settings
- BDelete the user's cached images, temporary files, and cookies
- CReboot the user's computer and install a secondary antivirus
- DConvince the user to use a different web browser that is currently unaffected
- EDownload the update to the user's web browser of choice
- FRemove any unapproved applications from the user's startup items
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