220-1002 · Question #151
A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved. Which of the…
The correct answer is D. In-place upgrade. An in-place upgrade installs the new OS version on top of the existing installation, preserving all installed applications, user profiles, personal documents, and data files (including Outlook PST files). It is the only method that retains everything without requiring manual…
Question
A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved. Which of the following methods would the technician MOST likely perform on the computer?
Options
- AUnattended installation
- BRefresh upgrade
- CClean installation
- DIn-place upgrade
How the community answered
(13 responses)- A8% (1)
- C8% (1)
- D85% (11)
Explanation
An in-place upgrade installs the new OS version on top of the existing installation, preserving all installed applications, user profiles, personal documents, and data files (including Outlook PST files). It is the only method that retains everything without requiring manual backup and restore. A clean installation (C) wipes the drive and starts fresh, losing all existing data and applications. An unattended installation (A) is an automated deployment method used for fresh installs across multiple machines, not for preserving existing data. A refresh upgrade (B) reinstalls Windows while keeping personal files but typically removes installed applications, making it insufficient for this requirement.
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