You connect with a client over WebEx. You can hear the client speaking but they cannot hear you. Which three things should the client check to get the audio working properly? (Choose three.) Note: You

The correct answer is A. The sound isn't being muted D. The correct sound device is selected in WebEx E. The input volume is turned up.. The sound isn't being muted: Ensures the microphone is not muted in WebEx. The correct sound device is selected in WebEx: Confirms the proper microphone is being used. The input volume is turned up: Ensures the microphone is capturing audio at an audible level.

Basic Troubleshooting and Best Practices

Question

You connect with a client over WebEx. You can hear the client speaking but they cannot hear you. Which three things should the client check to get the audio working properly? (Choose three.) Note: You will receive partial credit for each correct selection.

Options

AThe sound isn't being muted
BThe microphone icon is not selected.
CThe operating system volume is turned up.
DThe correct sound device is selected in WebEx
EThe input volume is turned up.
FThe line in property is not disabled.

How the community answered

(42 responses)

A
76% (32)
B
14% (6)
C
7% (3)
F
2% (1)

Explanation

The sound isn't being muted: Ensures the microphone is not muted in WebEx. The correct sound device is selected in WebEx: Confirms the proper microphone is being used. The input volume is turned up: Ensures the microphone is capturing audio at an audible level.

Topics

#audio troubleshooting#WebEx#microphone settings#sound device

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