100-140 · Question #73
A user reports that a Windows application is frozen. Which three methods can you use to direct the user to open a tool that can be used to close the application? (Choose three.) Note: You will…
The correct answer is A. Right-click on the taskbar and choose Task Manager. C. Press Ctrl-Shift-Esc on the keyboard. D. Right-click the Start icon and choose Task Manager. Right-click on the taskbar and choose Task Manager opens Task Manager directly. Press Ctrl-Shift-Esc is a direct keyboard shortcut to launch Task Manager. Right-click the Start icon and choose Task Manager also provides access to Task Manager.
Question
Options
- ARight-click on the taskbar and choose Task Manager.
- BRight-click on the desktop and choose Task Manager.
- CPress Ctrl-Shift-Esc on the keyboard.
- DRight-click the Start icon and choose Task Manager.
- EPress Ctrl-Alt-Esc on the keyboard.
How the community answered
(63 responses)- A71% (45)
- B19% (12)
- E10% (6)
Explanation
Right-click on the taskbar and choose Task Manager opens Task Manager directly. Press Ctrl-Shift-Esc is a direct keyboard shortcut to launch Task Manager. Right-click the Start icon and choose Task Manager also provides access to Task Manager.
Topics
Community Discussion
6
Priscilla G.Feb 14, 2026This question sits in the OS troubleshooting sub-domain, and the memory hook is "Taskbar, Shortcut, Start" because those are the three paths that land you directly in Task Manager without requiring extra navigation steps. The correct answers are A, C, and D. Right-clicking the taskbar surfaces a context menu that lists Task Manager as an option, pressing Ctrl-Shift-Esc is the dedicated keyboard shortcut that opens Task Manager immediately, and right-clicking the Start icon opens the Power User menu which also includes Task Manager. Option B is wrong because right-clicking the desktop opens display and personalization options, not Task Manager, and option E is a trap because Ctrl-Alt-Esc is not a valid Windows shortcut, so memorize Ctrl-Shift-Esc as the direct key combo and do not confuse it with Ctrl-Alt-Delete, which opens the Windows security screen instead.
Anjali D.Feb 16, 2026Solid breakdown overall, though worth flagging that on Windows 11 right-clicking the Start button still works but Microsoft moved some Power User menu items around in certain builds, so if anyone sees a stripped-down menu on a lab machine that is probably why.
Sam P.Jan 27, 2026Honestly I almost picked B because right-clicking the desktop feels so natural, but then I remembered Windows removed that shortcut years ago and it just gives you display settings or personalization options, not Task Manager. A works because the taskbar context menu has Task Manager directly, C is the dedicated hotkey that bypasses everything and goes straight there, and D became available when Microsoft added it to the Start button context menu back in Windows 8.
Anjali D.Jan 30, 2026Sam nailed it, and the one thing I would add is that Ctrl+Shift+Esc (option C) is probably the one most of us end up memorizing because it works even when the taskbar is frozen or hidden, which is exactly when you need Task Manager most.
Anjali D.Feb 1, 2026Took this one on my exam last spring and honestly I second-guessed myself on D because I kept blanking on whether the right-click Start menu had Task Manager listed, but it absolutely does. The Ctrl-Alt-Esc trap in option E is sneaky since the real shortcut is Ctrl-Shift-Esc, and I have seen a few people in our group get burned by that one, so burn it into your memory now.
Sam P.Feb 3, 2026Worth adding too: on locked-down corporate builds where Group Policy strips context menu items from Start, Ctrl-Shift-Esc is the one shortcut that almost always still works, so knowing it as your first reflex rather than a backup matters in real environments as much as on the exam.