Cisco
100-140 · Question #29
You receive a call from a user stating that their webcam stopped working. There have been no operating system updates since it was last working. Which action should you tell the user to perform first?
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Basic Troubleshooting and Best Practices
Question
You receive a call from a user stating that their webcam stopped working. There have been no operating system updates since it was last working. Which action should you tell the user to perform first?
Options
- ACheck cables for connectivity.
- BCheck the screen resolution of webcam.
- CUpdate the webcam driver software.
- DRollback the webcam driver software.
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Topics
#webcam troubleshooting#cable connectivity#hardware diagnostics#peripheral devices