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PMI-RMP · Question #548

A risk manager is facilitating a risk identification workshop on a new product with technical experts. There is no consensus among the technical experts on most of the identified risks and their chara

The correct answer is B. Delphi method. The Delphi method is the appropriate technique for resolving disagreement among experts because it achieves consensus through structured, anonymous rounds of questionnaires followed by controlled feedback. Experts provide opinions independently, reducing the influence of dominant

Risk Process Facilitation

Question

A risk manager is facilitating a risk identification workshop on a new product with technical experts. There is no consensus among the technical experts on most of the identified risks and their characteristics. The risk manager decides to resolve this difference using another technique. Which technique should the risk manager use in this situation?

Options

  • ABrainstorming
  • BDelphi method
  • CFocus group
  • DChecklist analysis

How the community answered

(38 responses)
  • A
    5% (2)
  • B
    71% (27)
  • C
    16% (6)
  • D
    8% (3)

Explanation

The Delphi method is the appropriate technique for resolving disagreement among experts because it achieves consensus through structured, anonymous rounds of questionnaires followed by controlled feedback. Experts provide opinions independently, reducing the influence of dominant personalities or groupthink, and iteratively converge toward consensus. This makes it ideal when a workshop has failed to produce agreement. Brainstorming (A) generates ideas but does not resolve disagreement-it was likely already used in the workshop. Focus groups (C) involve open discussion, which can perpetuate the same conflicts. Checklist analysis (D) is used to identify risks from predefined categories, not to resolve expert disagreements.

Topics

#Delphi method#Risk identification#Consensus building#Expert judgment

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