PMI
PMI-ACP · Question #683
A product that recently went to market is receiving a great deal of attention from upper management who expresses interest by directly emailing and calling the developer team. The team expresses frust
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Submitted by hans_de· Apr 18, 2026Stakeholder Engagement
Question
A product that recently went to market is receiving a great deal of attention from upper management who expresses interest by directly emailing and calling the developer team. The team expresses frustration during a standup. What should the Scrum Master do?
Options
- AAsk the product owner how upper management's comments can be redirected.
- BDirect the developer team to ignore the phone calls and emails.
- CAsk the product owner to enter the requests into the product backlog as high priority.
- DPersonally respond to upper management's phone calls and emails.
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Topics
#Scrum Master responsibilities#Product Owner responsibilities#Stakeholder communication#Team impediments