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PMI-ACP · Question #683

PMI-ACP Question #683: Real Exam Question with Answer & Explanation

The correct answer is A: Ask the product owner how upper management's comments can be redirected.. The Product Owner may represent the needs of many stakeholders in the Product Backlog. Those wanting to change the Product Backlog can do so by trying to convince the Product

Submitted by hans_de· Apr 18, 2026Stakeholder Engagement

Question

A product that recently went to market is receiving a great deal of attention from upper management who expresses interest by directly emailing and calling the developer team. The team expresses frustration during a standup. What should the Scrum Master do?

Options

  • AAsk the product owner how upper management's comments can be redirected.
  • BDirect the developer team to ignore the phone calls and emails.
  • CAsk the product owner to enter the requests into the product backlog as high priority.
  • DPersonally respond to upper management's phone calls and emails.

Explanation

The Product Owner may represent the needs of many stakeholders in the Product Backlog. Those wanting to change the Product Backlog can do so by trying to convince the Product

Topics

#Scrum Master responsibilities#Product Owner responsibilities#Stakeholder communication#Team impediments

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