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PMI-ACP · Question #618

A client states that a product is not being built as requested. How should the agile team address this?

The correct answer is D. Hold product review sessions with the client to obtain product acceptance. Holding regular product review sessions (sprint reviews/demos) with the client is the agile mechanism for validating that the product meets expectations and obtaining formal acceptance. It closes the feedback loop directly with the customer, catching misalignment early…

Submitted by certguy· Apr 18, 2026Stakeholder Engagement

Question

A client states that a product is not being built as requested. How should the agile team address this?

Options

  • AConduct an internal review to validate functionality before shipping
  • BAudit the quality control process to ensure that the product adheres to requirements
  • CLengthen iterations to ensure there is sufficient time to build functionality
  • DHold product review sessions with the client to obtain product acceptance

How the community answered

(30 responses)
  • A
    3% (1)
  • B
    7% (2)
  • C
    10% (3)
  • D
    80% (24)

Explanation

Holding regular product review sessions (sprint reviews/demos) with the client is the agile mechanism for validating that the product meets expectations and obtaining formal acceptance. It closes the feedback loop directly with the customer, catching misalignment early. Internal reviews (A) and quality audits (B) verify against written requirements, not necessarily against the client's actual intent. Lengthening iterations (C) delays feedback cycles and increases the risk of building the wrong thing even longer.

Topics

#Client feedback#Product review#Stakeholder engagement#Requirements validation

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