PMI-ACP Question #619: Real Exam Question with Answer & Explanation

Question

An agile coach realizes that a team responsible for a major release is a few months behind schedule. The marketing department is unaware of this delay, and is planning to start the marketing campaign and announce the release. What should the agile coach do?

Options

• AMeet with the agile team lead to discuss ways to improve team velocity and get back on track
• BUse this as a learning opportunity and allow the team to handle the situation when the marketing
• CIn the upcoming retrospective, discuss ways to improve sharing project status information
• DMeet with the marketing stakeholders to explain that the team will miss the planned release date

Explanation

The agile coach's primary role is to improve team processes and collaboration, not to act as a proxy communicator for the team. The real problem here is systemic: the team has no mechanism for transparently sharing project status with stakeholders like the marketing department. Discussing this in the upcoming retrospective is the correct agile approach because the retrospective is the designated ceremony for identifying process gaps and implementing improvements. Options A and D involve the coach doing the work that the team or product owner should own. Option B is negligent - allowing a costly miscommunication to play out is not a learning strategy. The root cause is a broken feedback loop, and the retrospective is exactly where that gets fixed.

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