A technical problem arises that will likely impact the stories planned for delivery in the current sprint. What should the scrum master do?

The correct answer is C. Ask the team to collaboratively work out a solution. The Scrum Master's role is to facilitate the team's self-organization, not to solve problems for them. Asking the team to collaboratively find a solution empowers them, builds problem-solving capability, and often produces better outcomes since the team has the most technical…

Submitted by rania.sa· Apr 18, 2026Problem Detection and Resolution

Question

Options

AConsider adding a story to the next sprint to seek resolution
BImmediately solve the problem on behalf of the team
CAsk the team to collaboratively work out a solution
DEngage a technical manager to assist with finding a solution

How the community answered

(48 responses)

A
6% (3)
B
2% (1)
C
83% (40)
D
8% (4)

Explanation

The Scrum Master's role is to facilitate the team's self-organization, not to solve problems for them. Asking the team to collaboratively find a solution empowers them, builds problem-solving capability, and often produces better outcomes since the team has the most technical context. Deferring to the next sprint (A) ignores an active impediment. Solving it personally (B) undermines team ownership. Engaging a technical manager (D) bypasses the team and adds unnecessary hierarchy-the Scrum Master should only escalate outside the team if the team genuinely cannot resolve it.

Topics

#Scrum Master Role#Team Self-Organization#Impediment Management#Collaborative Problem Solving

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