A stakeholder called a project manager on the telephone to ask for a status report. Which of the following describe this type of communication? (Choose two.)

The correct answer is C. Informal D. Verbal. A telephone call is verbal communication (D) because it involves spoken words rather than written text. It is also informal communication (C) because it is an unplanned, spontaneous interaction not following a formal process or template - unlike a scheduled written status…

Project Management Concepts

Question

Options

AFormal
BInternal
CInformal
DVerbal
EIndirect
FExternal

How the community answered

(49 responses)

A
4% (2)
B
6% (3)
C
76% (37)
E
2% (1)
F
12% (6)

Explanation

A telephone call is verbal communication (D) because it involves spoken words rather than written text. It is also informal communication (C) because it is an unplanned, spontaneous interaction not following a formal process or template - unlike a scheduled written status report. It is not formal (A), which would require structured documentation. It is direct, not indirect (E), since the two parties are speaking in real time. Whether the stakeholder is internal (B) or external (F) is not specified and is not a defining characteristic of the communication type itself - the channel and formality level are what this question tests.

Topics

#Communication types#Informal communication#Verbal communication#Stakeholder communication

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