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PK0-005 · Question #383

Functional managers are reluctant to provide a project manager with resources for a project because they think the project should include a certain scope. The project manager reviews the project…

The correct answer is B. Advise the functional managers to submit a change request, record the issue in the issue log, and. When stakeholders or functional managers want to add items that are outside the approved project scope, the correct project management response is to follow the formal change control process. The project manager should advise the functional managers to submit a change request…

Project Management Concepts

Question

Functional managers are reluctant to provide a project manager with resources for a project because they think the project should include a certain scope. The project manager reviews the project documentation and confirms the items the functional managers wanted to include were out of scope. Which of the following would be the best course of action for the project manager to take?

Options

  • ASatisfy the functional managers by agreeing with their point of view in order to get the necessary
  • BAdvise the functional managers to submit a change request, record the issue in the issue log, and
  • CSchedule a team meeting to discuss creative ways to incorporate the scope without having to
  • DInform the functional managers that the project will produce only what has been approved and

How the community answered

(54 responses)
  • A
    15% (8)
  • B
    72% (39)
  • C
    4% (2)
  • D
    9% (5)

Explanation

When stakeholders or functional managers want to add items that are outside the approved project scope, the correct project management response is to follow the formal change control process. The project manager should advise the functional managers to submit a change request so the proposed scope addition can be formally evaluated, approved or rejected, and its impact on schedule, cost, and resources can be assessed. Recording the issue in the issue log ensures it is tracked and not lost. Option A creates scope creep and compromises project integrity. Option C bypasses formal change control. Option D shuts down the conversation without providing a path forward.

Topics

#Scope Management#Change Control#Stakeholder Management#Issue Management

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