Which of the following best describes a manufacturer's obligation to repair or change, without extra costs, any part of a product that is not functioning?

Question

Options

• AService-level agreement
• BFunctional testing
• CWarranty period
• DAudit

• A
  4% (1)
• B
  4% (1)
• C
  92% (23)

Explanation

A warranty period is a defined timeframe during which a manufacturer is legally and contractually obligated to repair or replace defective parts at no additional cost to the buyer. This is precisely what the question describes. A service-level agreement (A) defines ongoing service performance standards, not defect repair obligations on a product. Functional testing (B) is a quality assurance activity to verify that a product works correctly. An audit (D) is a formal review or examination process. The warranty is the specific guarantee that covers the 'fix or replace at no charge' obligation described in the question.

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