PK0-005 · Question #128
A project team has identified a bug during user acceptance testing. Which of the following is the BEST method for communicating that bug to the development team?
The correct answer is C. Issue a change request. When a bug is identified during UAT, the most formal and best method to communicate it and initiate resolution with the development team is to issue a change request.
Question
A project team has identified a bug during user acceptance testing. Which of the following is the BEST method for communicating that bug to the development team?
Options
- ACall the development lead to discuss the fixes for the bug.
- BInclude the bug issue as part of the status update for stakeholders.
- CIssue a change request.
- DAdd the bug issue to the project's risk register.
How the community answered
(28 responses)- A14% (4)
- B4% (1)
- C71% (20)
- D11% (3)
Why each option
When a bug is identified during UAT, the most formal and best method to communicate it and initiate resolution with the development team is to issue a change request.
Calling the development lead might happen for initial discussion but lacks the formal documentation and control of a change request, which is essential for tracking and impact analysis.
Including the bug in a stakeholder status update is for informing stakeholders, not for formally initiating the fix with the development team.
Identifying a bug during UAT means a deliverable doesn't meet the agreed-upon requirements, necessitating a modification to the product or project scope. Issuing a formal change request ensures the bug is properly documented, assessed for impact on scope, schedule, and cost, and goes through the defined change control process before development resources are officially allocated to fix it.
The risk register is for potential future events, whereas a bug found during UAT is a current issue, not a future risk.
Concept tested: Project change control process - change requests
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/change-control-process
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