PK0-005 · Question #127
A team member finds a malfunctioning procedure in the system that will take a considerable amount of time to fix. Which of the following should be done FIRST?
The correct answer is C. Create a record in the issue log. Discovering a current malfunctioning procedure requiring significant time to fix means it's an existing problem, so it should first be logged as an issue.
Question
A team member finds a malfunctioning procedure in the system that will take a considerable amount of time to fix. Which of the following should be done FIRST?
Options
- AUpdate the risk register
- BDocument the finding in the change log.
- CCreate a record in the issue log
- DDetail a proposed solution.
How the community answered
(24 responses)- A8% (2)
- B4% (1)
- C71% (17)
- D17% (4)
Why each option
Discovering a current malfunctioning procedure requiring significant time to fix means it's an existing problem, so it should first be logged as an issue.
The risk register tracks potential future events, not current, actual problems.
A change log documents approved changes to the project baselines, which happens after an issue is analyzed and a change is proposed and approved.
An issue log is used to document and track all issues that arise during a project, including current problems or obstacles that require resolution. A malfunctioning procedure is an immediate problem impacting the project's progress, thus it should be formally recorded in the issue log for tracking and resolution management.
Detailing a solution comes after the issue has been identified, logged, and likely analyzed, not as the very first step.
Concept tested: Project issue management - issue log
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/issue-log
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