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PK0-005 · Question #126

During the execution of production for a bike, a PM was hired. One month later, the PM has been receiving multiple project report requests from stakeholders. Which of the following should the PM do…

The correct answer is D. Review the communication plan. When a project manager receives unexpected report requests from stakeholders, the first step is to review the existing communication plan.

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Question

During the execution of production for a bike, a PM was hired. One month later, the PM has been receiving multiple project report requests from stakeholders. Which of the following should the PM do FIRST?

Options

  • ADiscuss the requests with the sponsor.
  • BPrepare and send the information.
  • CAssign this task to the project team.
  • DReview the communication plan.

How the community answered

(44 responses)
  • A
    5% (2)
  • B
    9% (4)
  • C
    14% (6)
  • D
    73% (32)

Why each option

When a project manager receives unexpected report requests from stakeholders, the first step is to review the existing communication plan.

ADiscuss the requests with the sponsor.

Discussing with the sponsor might be a subsequent step if the communication plan doesn't provide clarity or if significant changes are needed, but understanding the current plan is prior.

BPrepare and send the information.

Preparing and sending information without understanding the full scope of needs or the existing plan could lead to redundant or incorrect reporting.

CAssign this task to the project team.

Assigning tasks to the project team without first understanding the requirements and context from the communication plan is premature and inefficient.

DReview the communication plan.Correct

The communication plan outlines who needs what information, when, in what format, and by whom, ensuring systematic information flow. Reviewing it first allows the PM to determine if the requests are covered, if the plan needs updating, or if there's a gap in current communication strategy.

Concept tested: Project communications management - plan review

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/project-communication-plan

Topics

#Communication Management#Stakeholder Engagement#Project Documentation#Communication Plan

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