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PK0-004 · Question #709

A critical change has been implemented, which the project manager needs to communicate to the project team. Which of the following would be the BEST method for communicating the change?

The correct answer is D. Email. Email is the best method for communicating a critical project change because it creates a documented, traceable, and simultaneously distributed written record.

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Question

A critical change has been implemented, which the project manager needs to communicate to the project team. Which of the following would be the BEST method for communicating the change?

Options

  • AFax
  • BSocial media
  • CPrinted mailing
  • DEmail
  • EText message

How the community answered

(40 responses)
  • A
    3% (1)
  • B
    5% (2)
  • D
    90% (36)
  • E
    3% (1)

Why each option

Email is the best method for communicating a critical project change because it creates a documented, traceable, and simultaneously distributed written record.

AFax

Fax is outdated, unreliable for reaching distributed teams, and does not offer the accessibility or digital traceability of email.

BSocial media

Social media is informal and insecure, making it inappropriate for distributing critical project change information.

CPrinted mailing

Printed mailing is too slow for a critical change notification and cannot guarantee timely or confirmed receipt.

DEmailCorrect

Email is preferred for critical change communication because it produces a timestamped written record, can include detailed explanations and attachments, reaches all team members simultaneously, and gives recipients a permanent reference document. This combination of traceability, detail capacity, and reach makes it the most appropriate channel for important project announcements.

EText message

Text messages are informal, character-limited, and lack the structured documentation required for communicating a critical project change.

Concept tested: Selecting appropriate communication methods for critical changes

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

Topics

#communication methods#change communication#email#project team notification

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