PK0-004 · Question #699
A finance company hired a software consulting company to develop a new system. During the testing phase, the finance company's testing team found a major defect. The software consulting company…
The correct answer is C. Statement of work. While the SOW mainly deals with specific deliverables associated with the development of a website, the Service Level Agreement (SLA) details the terms of any ongoing services provided by your digital agency. This typically includes services like web hosting and site maintenance.
Question
A finance company hired a software consulting company to develop a new system. During the testing phase, the finance company's testing team found a major defect. The software consulting company states the software was constructed per the approved design. Which of the following documents should be used to clarify the situation?
Options
- ALetter of intent
- BRequirements document
- CStatement of work
- DService-level agreement
How the community answered
(47 responses)- A4% (2)
- B9% (4)
- C72% (34)
- D15% (7)
Explanation
While the SOW mainly deals with specific deliverables associated with the development of a website, the Service Level Agreement (SLA) details the terms of any ongoing services provided by your digital agency. This typically includes services like web hosting and site maintenance.
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