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PK0-004 · Question #700

During a project status meeting, the project manager states the project is running ahead of schedule. However, the executive committee, which is unfamiliar with the project manager's work, does not…

The correct answer is D. Specific communication. The gap between the project manager's optimistic status and the executive committee's skepticism is caused by a failure to tailor communication specifically to that audience's knowledge and needs.

Project management concepts

Question

During a project status meeting, the project manager states the project is running ahead of schedule. However, the executive committee, which is unfamiliar with the project manager's work, does not think it will finish on time. Which of the following is the MOST likely cause?

Options

  • Apersonal preferences
  • BInterorganizational differences
  • CRelationship building
  • DSpecific communication

How the community answered

(19 responses)
  • A
    5% (1)
  • B
    16% (3)
  • C
    5% (1)
  • D
    74% (14)

Why each option

The gap between the project manager's optimistic status and the executive committee's skepticism is caused by a failure to tailor communication specifically to that audience's knowledge and needs.

Apersonal preferences

Personal preferences refer to individual biases and are not the root cause of this audience-specific communication failure.

BInterorganizational differences

Interorganizational differences involve challenges between separate organizations, not an internal communication gap with an executive committee.

CRelationship building

Relationship building is a long-term process and is not the direct cause of this specific status meeting misunderstanding.

DSpecific communicationCorrect

Specific communication means adapting the message, format, and level of detail to the recipient's familiarity with the project. Because the executive committee is unfamiliar with the project manager's work, the project manager failed to communicate in terms meaningful to that audience, causing a credibility and comprehension gap rather than a factual disagreement.

Concept tested: Audience-specific communication planning in project management

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

Topics

#communication barriers#stakeholder trust#specific communication#status reporting

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