PK0-004 · Question #974
During the execution phase, a team member improved the product's functionality while developing the solution for a particular client requirement. Which of the following practices is the team member…
The correct answer is A. Gold plating. Gold plating occurs when a team member adds features or enhancements beyond what was specifically requested or approved in the scope, even if they believe the additions will benefit the customer. In this scenario, the team member went beyond the defined client requirement and…
Question
During the execution phase, a team member improved the product's functionality while developing the solution for a particular client requirement. Which of the following practices is the team member performing?
Options
- AGold plating
- BScope creep
- CCustomer satisfaction
- DConstraint reprioritization
How the community answered
(38 responses)- A95% (36)
- B3% (1)
- C3% (1)
Explanation
Gold plating occurs when a team member adds features or enhancements beyond what was specifically requested or approved in the scope, even if they believe the additions will benefit the customer. In this scenario, the team member went beyond the defined client requirement and added extra functionality on their own initiative. This is gold plating regardless of intent. Scope creep (B) involves changes added without formal approval at a project level, not by an individual team member at the task level. Customer satisfaction (C) and constraint reprioritization (D) do not describe unauthorized scope additions.
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