At which of the following points would a customer be ready to issue an RFQ?

Question

Options

• AWhen the customer identifies the business needs but does not know which systems or vendors
• BWhen the customer does not understand the business need but knows which system or vendor
• CWhen the customer understands the needs of the business and has identified potential vendors to
• DWhen the customer is approaching the end of the budget year and needs to spend money so they

• A
  2% (1)
• B
  4% (2)
• C
  87% (48)
• D
  7% (4)

Explanation

An RFQ (Request for Quotation) is a procurement document issued when the customer already knows exactly what they need and which vendors can provide it - they are simply requesting price quotes. This corresponds to option C: the customer understands their business needs AND has identified potential vendors. Option A describes a situation where the customer would issue an RFI (Request for Information) or RFP (Request for Proposal) - they know the need but haven't yet identified vendors or solutions. Option B is a situation where neither the need nor a solution is well-defined, which would precede even an RFI. Option D is a fabricated scenario involving budget pressures, not a legitimate procurement readiness condition. An RFQ is the most specific and advanced procurement document, used only when requirements and vendor candidates are already established.

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