PK0-003 · Question #111
Which of the following tools would a project manager use to determine the root cause of an issue?
The correct answer is B. Ishikawa Diagram. An Ishikawa Diagram, also known as a fishbone diagram or cause-and-effect diagram, is specifically designed to visually identify and categorize the potential causes of a problem or effect.
Question
Which of the following tools would a project manager use to determine the root cause of an issue?
Options
- APareto Chart
- BIshikawa Diagram
- CHistogram
- DMonte Carlo Analysis
How the community answered
(33 responses)- A3% (1)
- B94% (31)
- C3% (1)
Why each option
An Ishikawa Diagram, also known as a fishbone diagram or cause-and-effect diagram, is specifically designed to visually identify and categorize the potential causes of a problem or effect.
A Pareto Chart is used to identify the most significant factors in a dataset, typically showing which 20% of causes are responsible for 80% of problems, but it does not delve into the root causes themselves.
An Ishikawa Diagram, also known as a fishbone or cause-and-effect diagram, is a quality management tool used to brainstorm and visually organize potential causes of a specific problem. It helps in systematically exploring all possible factors contributing to an issue to identify its root cause.
A Histogram is a graphical representation of the distribution of numerical data, showing the frequency of different values, and is not used for root cause analysis.
Monte Carlo Analysis is a simulation technique used to model the probability of different outcomes in a process that cannot easily be predicted due to random variables, not for identifying the root cause of an existing issue.
Concept tested: Quality management tools - root cause analysis
Source: https://www.ibm.com/topics/fishbone-diagram
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