What would prevent a program manager from completing program closure once a program has been completed?

Question

Options

• AFailure to update the financial management plan
• BFailure to update the benefits register
• CIncomplete realization of all program benefits
• DFailure to obtain program steering committee approval

• A
  3% (1)
• B
  82% (32)
• C
  10% (4)
• D
  5% (2)

Explanation

The benefits register is the authoritative record of all expected program benefits and their final realization status. Formally closing a program requires that this register be updated to reflect the actual outcomes - whether benefits were fully realized, partially realized, or not realized. Without this update, there is no official documented record of what the program achieved, which is a prerequisite for closure. Failing to update the financial management plan (A) is an issue but not a hard blocker. Incomplete benefit realization (C) is a performance issue, not a process blocker. Steering committee approval (D), while important, is contingent on documentation being in order - including the benefits register.

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