The program manager compiles a program performance report for review by the program governance board. The performance report indicates that the scope, quality, and schedule objectives have been met, b

Question

Options

• AExtend the schedule to reduce costs and resource utilization.
• BExpand the scope and continue the program until return-on-investment objectives can be met.
• CRecommend cancellation of the program based on performance metrics.
• DTransition the existing program results to the appropriate operational area.

• A
  12% (4)
• B
  6% (2)
• C
  55% (18)
• D
  27% (9)

Explanation

When a program can no longer deliver its planned return-on-investment within an acceptable level and the intended benefits have not been realized, the program manager's responsibility is to surface this reality to the governance board and recommend cancellation. A program's fundamental purpose is benefits realization; if that is no longer achievable, continuing the program wastes resources and money. Option A (extending the schedule) would not fix the ROI problem and would likely increase costs further. Option B (expanding scope) would compound cost overruns. Option D (transitioning results to operations) is reserved for when benefits HAVE been realized - not when the program has failed to deliver them. The performance data clearly shows the program is not viable, making cancellation the appropriate recommendation.

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