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PGMP · Question #467

A global enterprise resource planning (ERP) program's scope includes designing and building a global template. Plans include a pilot implementation project to validate the template, to be followed by

The correct answer is B. Benefits management plan. A new government regulation mandating GST implementation directly changes what the ERP program must deliver and, consequently, what benefits it will realize. The Benefits Management Plan must be updated to reflect this new regulatory benefit (compliance), any changes to benefit m

Benefits Management

Question

A global enterprise resource planning (ERP) program's scope includes designing and building a global template. Plans include a pilot implementation project to validate the template, to be followed by several rollout projects. During the build of the global template, a new government regulation mandates implementation of a goods and services tax (GST). What should the program manager update?

Options

  • AProgram communications management plan
  • BBenefits management plan
  • CStakeholder engagement plan
  • DBenefits transition plan

How the community answered

(44 responses)
  • A
    7% (3)
  • B
    77% (34)
  • C
    2% (1)
  • D
    14% (6)

Explanation

A new government regulation mandating GST implementation directly changes what the ERP program must deliver and, consequently, what benefits it will realize. The Benefits Management Plan must be updated to reflect this new regulatory benefit (compliance), any changes to benefit metrics, and revised timelines for benefit delivery. Option A (communications plan) and Option C (stakeholder engagement plan) may also need updates, but they are secondary to the benefits impact. Option D (benefits transition plan) is a subset of the broader benefits management plan and would be addressed as part of updating it.

Topics

#Benefits Management#Program Planning#Regulatory Compliance#Change Management

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