A new program manager joins a multi-year program that has been underway for almost a year. During interviews, several stakeholders state that they do not understand how the program will help the…

The program charter authorizes the program and defines high-level objectives and constraints but does not provide the detailed benefits realization information stakeholders need.

Program scope assessment results describe what work is included or excluded, not the organizational value or benefits the program will produce.

The business and program roadmap shows sequencing and timelines but does not explain in detail how the program's outcomes translate to organizational benefit.

The expected program benefits management plan is correct because it explicitly documents what benefits the program is designed to deliver, how and when they will be realized, and the metrics for measuring them. Presenting this plan directly addresses stakeholder confusion about the program's organizational value and purpose.