PGMP · Question #410
The program sponsor requests a weekly performance report. The tools and techniques to monitor and control program performance include which of the following?
The correct answer is A. Program management performance variances, business criteria reweighting, root cause. Monitoring and controlling program performance relies on specific tools such as performance variance analysis, criteria reweighting, and root cause analysis. These are distinct from planning or quality tools used in other domains.
Question
The program sponsor requests a weekly performance report. The tools and techniques to monitor and control program performance include which of the following?
Options
- AProgram management performance variances, business criteria reweighting, root cause
- BInterviewing, SWOT analysis, run chart, and matrix-based charts.
- CEarned value management, financial reporting systems, performance measurement
- DDelphi technique, scatter diagram, Pareto chart, and organization charts.
How the community answered
(33 responses)- A73% (24)
- B3% (1)
- C6% (2)
- D18% (6)
Why each option
Monitoring and controlling program performance relies on specific tools such as performance variance analysis, criteria reweighting, and root cause analysis. These are distinct from planning or quality tools used in other domains.
Program management performance variances, business criteria reweighting, and root cause analysis are the correct tools because they are specifically designed to evaluate deviations from the program performance baseline, adjust evaluation criteria as business conditions change, and trace the underlying causes of performance issues. These tools appear in PMI's program monitoring and controlling process group.
Interviewing, SWOT analysis, and run charts are primarily used in risk identification and quality management processes, not program performance monitoring and control.
While earned value management and financial reporting have some relevance, the truncated choice C does not represent the full set of program-specific monitoring tools described in the PMI standard.
Delphi technique, scatter diagrams, Pareto charts, and organization charts belong to risk estimation, quality analysis, and organizational planning - not program performance monitoring and control.
Concept tested: Program performance monitoring and controlling tools and techniques
Source: https://www.pmi.org/pmbok-guide-standards/foundational/program-management
Topics
Community Discussion
No community discussion yet for this question.