Communication is large percentage of program execution as the program manager must communicate with the appropriate stakeholders. In larger programs face-to-face communication is not always possible.

The correct answer is D. Paralingual. Paralingual (or paralinguistic) communication refers to vocal qualities such as tone, pitch, volume, pace, and inflection - the 'how' of what is spoken. These cues convey emotion, emphasis, and intent in spoken communication but are completely absent in text-based email. This is

Program Stakeholder Engagement

Question

Communication is large percentage of program execution as the program manager must communicate with the appropriate stakeholders. In larger programs face-to-face communication is not always possible. When emails are used what verbal aspect of communication is lost?

Options

ABarriers
BNoise
CNonverbal
DParalingual

How the community answered

(46 responses)

A
4% (2)
B
7% (3)
C
15% (7)
D
74% (34)

Explanation

Paralingual (or paralinguistic) communication refers to vocal qualities such as tone, pitch, volume, pace, and inflection - the 'how' of what is spoken. These cues convey emotion, emphasis, and intent in spoken communication but are completely absent in text-based email. This is a verbal aspect because it pertains to the spoken voice. Nonverbal communication (C) refers to body language, facial expressions, and gestures - those are also lost in email, but they are not 'verbal' aspects. Barriers (A) and noise (B) are elements of the communication model that affect any channel, not something that is specifically 'lost' when switching to email.

Topics

#Communication Methods#Paralingual Communication#Stakeholder Communication#Program Communication Management

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