PGMP · Question #112
Gina is the program manager for her organization and is reviewing the results of quality control. She would like to create a chart that shows the categories of defects within the program so that she a
The correct answer is B. Pareto chart. A Pareto chart is the correct choice. It is a bar chart that displays categories of defects (or problems) ranked in descending order of frequency or impact, making it easy to identify which categories cause the most issues. It is based on the Pareto Principle (the 80/20 rule), wh
Question
Gina is the program manager for her organization and is reviewing the results of quality control. She would like to create a chart that shows the categories of defects within the program so that she and the program team can address the largest categories in descending order. Which one of the following is the best chart for Gina in this situation?
Options
- ACause and effect chart
- BPareto chart
- CControl chart
- DIshikawa chart
How the community answered
(47 responses)- A2% (1)
- B77% (36)
- C6% (3)
- D15% (7)
Explanation
A Pareto chart is the correct choice. It is a bar chart that displays categories of defects (or problems) ranked in descending order of frequency or impact, making it easy to identify which categories cause the most issues. It is based on the Pareto Principle (the 80/20 rule), which states that roughly 80% of effects come from 20% of causes. A cause-and-effect (Ishikawa) chart - options A and D are the same tool - maps the root causes of a single problem but does not rank categories. A control chart monitors process performance over time, not category frequency.
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