MS-900 Question #310: Real Exam Question with Answer & Explanation

Question

A company uses Microsoft 365. The company wants to create a workflow that integrates with Microsoft Teams. What should you use to create the workflow?

Options

• ADynamics 365 Customer Service
• BPower BI
• CPower Automate
• DSharePoint Online
• EDynamics 365 Commerce

Explanation

Power Automate is the Microsoft 365 service designed to build automated workflows that integrate with Teams and other Microsoft services. It provides native connectors and triggers for Microsoft Teams.

Common mistakes.

• A. Dynamics 365 Customer Service is a CRM-focused application for managing customer support cases and interactions, not a general-purpose workflow automation tool for Microsoft Teams.
• B. Power BI is a business intelligence and data visualization platform used for creating reports and dashboards, not for building automated workflows or process integrations with Teams.
• D. SharePoint Online is a document management and collaboration platform; while it can host content accessible in Teams, it is not designed to create automated workflows integrating with Teams.
• E. Dynamics 365 Commerce is a retail and e-commerce solution for managing sales channels and storefronts, and has no functionality for creating general-purpose workflows within Microsoft Teams.

Concept tested. Creating automated workflows integrating with Microsoft Teams

Reference. https://learn.microsoft.com/en-us/power-automate/teams/overview

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