Microsoft
MB2-714 · Question #46
MB2-714 Question #46: Real Exam Question with Answer & Explanation
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Question
You use the interactive service hub for knowledge articles. You need to identify which information can be gathered from the Analytics tab of a knowledge article. What should you identify?
Options
- Athe cases that use the article and the number of views per case
- Bthe customer service representatives who viewed the article and the number of views per case
- Ca helpfulness rating for the article and the cases that use the article
- Da helpfulness rating for the article and the customer service representatives who viewed the
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