Microsoft
MB2-714 · Question #83
You have an account named Account1. Account1 owns two subsidiaries named Subsidiary1 And Subsidiary2. The records in Dynamics CRM are tracked and Account! is set as the parent account for each…
The correct answer is A. Apply the entitlement template for Account1. See the full explanation below for the reasoning.
Question
You have an account named Account1. Account1 owns two subsidiaries named Subsidiary1 And Subsidiary2. The records in Dynamics CRM are tracked and Account! is set as the parent account for each subsidiary. Account1 handles the billing and the accounting for each subsidiary. You need to ensure that Subsidary1 has a service contract based on the number of cases and Subsidiary2 has a service contract based on the number of hours. What should you do?
Options
- AApply the entitlement template for Account1.
- BCreate one entitlement for each subsidiary.
- CConfigure the Parent and Child case settings.
- DEdit the terms of the service level agreement (SLA).
How the community answered
(58 responses)- A72% (42)
- B16% (9)
- C7% (4)
- D5% (3)
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