Microsoft
MB2-714 · Question #16
MB2-714 Question #16: Real Exam Question with Answer & Explanation
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Question
You create an entitlement that decreases the total terms when cases are created. You need to identify what will cause the value of the remaining terms of an entitlement to be incremented or decremented. What are two possible causes that you can identify? Each correct answer presents a complete solution.
Options
- Awhen a case that is attached to the entitlement is resolved
- Bwhen the entitlement is attached to a new contact
- Cwhen a case that is attached to the entitlement is deleted
- Dwhen the entitlement is attached to a new case
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