Microsoft
MB2-714 · Question #26
You are a customer service representative. You use the interactive service hub and a multi-stream interactive dashboard. At the beginning of your shift, you need to view the high-priority open cases…
The correct answer is D. Apply a global filter. See the full explanation below for the reasoning.
Question
You are a customer service representative. You use the interactive service hub and a multi-stream interactive dashboard. At the beginning of your shift, you need to view the high-priority open cases and to move them to one queue. What should you do first?
Options
- APerform an Advanced Find.
- BPerform a Global Search.
- CApply a hierarchal view.
- DApply a global filter.
How the community answered
(27 responses)- A7% (2)
- B4% (1)
- C4% (1)
- D85% (23)
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