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Microsoft

MB-230 · Question #97

Which two of the following are valid routing rule actions? Each correct answer presents part of the solution.

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implement routing

Question

Which two of the following are valid routing rule actions? Each correct answer presents part of the solution.

Options

  • ACancel Case
  • BSend Email
  • CAssign to User/Team
  • DRoute to Queue

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Topics

#routing rules#queue assignment#case routing actions#email action
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