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MB-230 · Question #76

MB-230 Question #76: Real Exam Question with Answer & Explanation

The correct answer is B. You can create SLAs for entities other than the Case entity. C. You can only pause enhanced SLAs.. https://community.dynamics.com/365/b/dynamics365enterprisecloudfronts/posts/how-to-pause- sla-in-dynamics-365

Question

Which two statements regarding standard service-level agreements (SLAs) are true? Each correct answer presents a complete solution.

Exhibit

MB-230 question #76 exhibit

Options

AStandard SLAs record failure time on the entity record itself.
BYou can create SLAs for entities other than the Case entity.
CYou can only pause enhanced SLAs.
DYou must use an enhanced SLA to define multiple success criteria.

Explanation

https://community.dynamics.com/365/b/dynamics365enterprisecloudfronts/posts/how-to-pause- sla-in-dynamics-365

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