Microsoft
MB-230 · Question #59
MB-230 Question #59: Real Exam Question with Answer & Explanation
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Question
A company implements Dynamics 365 for Customer Service. You are assigned a case. You accidently close the case before completing your work. You need to ensure that you can continue to work on the case. What should you do?
Options
- AReassign the case
- BReactivate the case
- CClone the case
- DChange the status reason to In Progress
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