Microsoft
MB-230 · Question #440
MB-230 Question #440: Real Exam Question with Answer & Explanation
Sign in or unlock MB-230 to reveal the answer and full explanation for question #440. The question stem and answer options stay visible for context.
Question
You are an administrator for a company that uses Customer Service workspace. A user working on a case requires help from a subject matter expert (SME). The user grants the SME write access to the case. The user must be able to start a chat by using the embedded Teams chat capability. You need to enable the chat functionality. Which two actions should you perform? Each correct answer presents part of the solution. Choose two. NOTE: Each correct selection is worth one point.
Options
- AEnable Join chat for the case record.
- BDisable Join chat for the case record.
- CEnable the chat channel in the Customer Service admin center.
- DEnable Connected chats for the contact record.
- EEnable Connected chats for the case record.
Unlock MB-230 to see the answer
You've previewed enough free MB-230 questions. Unlock MB-230 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.