Microsoft
MB-230 · Question #331
MB-230 Question #331: Real Exam Question with Answer & Explanation
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Question
You are customizing an Omnichannel for Customer Service implementation. A call center wants to enable a chat channel for unauthenticated chats with the following requirements: - Chat must auto detect a customer for agents. - A chat widget must be embedded in a specific domain. You need to customize the solution that meets the requirements. Which two options you should select? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Options
- AIn the Widget location section, select Add to specify the website domain where the chat widget
- BIn the Visitor location section, specify whether you need to detect the visitor's location, and
- Cproactive chat
- Dwidget location
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