Microsoft
MB-230 · Question #367
You are customizing a Dynamics 365 Customer Service implementation for a company. The company's support center wants to open a chat channel in a Power Apps portal for their partners. You need to add…
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Configure representative experience and routing
Question
You are customizing a Dynamics 365 Customer Service implementation for a company. The company's support center wants to open a chat channel in a Power Apps portal for their partners. You need to add a chat widget in the portal. What should you do?
Options
- ACopy the code snippet from the workstream form and paste it in the web template of the portal
- BCopy the code snippet from the chat form and paste it in the Chat Widget Code in Content
- CCopy the code snippet from the chat form and paste it in the web template of the portal home
- DCopy the code snippet from the workstream form and paste it in the Chat Widget Code in Content
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Topics
#chat widget#Power Apps portal#workstream#omnichannel