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Microsoft

MB-230 · Question #197

A company has a Customer Service deployment. The company plans to implement macros. You need to create and configure a macro. Which connector should you use?

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implement multi-session experiences for Customer Service

Question

A company has a Customer Service deployment. The company plans to implement macros. You need to create and configure a macro. Which connector should you use?

Options

  • ADataverse connector
  • BOneDrive connector
  • CPower BI connector
  • DOmnichannel connector

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Topics

#macros#Omnichannel connector#productivity pane#agent configuration
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