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ITSM20F · Question #79

Which of the following is Problem Management primarily concerned with?

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Resolution processes

Question

Which of the following is Problem Management primarily concerned with?

Options

  • Alooking at Security Plans
  • Blooking at the cause of Incidents
  • Clooking at the Change Plan
  • Dlooking at the Release Strategy

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Topics

#Problem Management#root cause analysis#incident cause#problem process
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