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ITSM20F · Question #72
What is a function of processes?
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Basic concepts
Question
What is a function of processes?
Options
- AThey express the level of compliance with the requested quality characteristics.
- BThey represent a complete set of monitoring options.
- CThey describe vertical and horizontal escalation options.
- DThey complement descriptions of structural and organizational roles and responsibilities
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Topics
#process functions#process management#roles#organizational structure