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ITSM20F · Question #12
ITSM20F Question #12: Real Exam Question with Answer & Explanation
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Question
When improving the IT Service Management system, what needs to be considered to ensure on- going compliance with the service provider's corporate objectives / requirements?
Options
- AA competitor's process management system
- BAny standards defined by the company itself
- CThe budget available to Human Resources
- DThe time to update the process documentation
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