What is the aim of an internal audit?

Question

Options

• ATo ensure and improve one's own quality capability
• BTo instruct all employees that quality-related requirements must be observed
• CTo monitor employee performance
• DTo verify whether the defined key performance indicators (KPIs) are actually determined

• A
  75% (48)
• B
  16% (10)
• C
  6% (4)
• D
  3% (2)

Explanation

Internal audits exist primarily to help an organization evaluate and improve its own processes, systems, and quality capabilities - making A correct. They are a self-assessment mechanism, not a punitive or instructional tool aimed at people.

• B is wrong because instructing employees on quality requirements is a training/communication function, not an audit function.
• C is wrong because audits assess processes and systems, not individual employee performance - that's the role of performance reviews.
• D is wrong because while audits may reference KPIs, their broader purpose is systemic improvement, not simply verifying whether KPIs are being measured.

Memory tip: Think of "audit" as coming from the Latin audire (to hear/examine) - an internal audit listens to your own processes to find where you can do better, like a health check-up for the organization rather than a report card for employees.

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