BCS-ISEB
ITILF2011 · Question #99
ITILF2011 Question #99: Real Exam Question with Answer & Explanation
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Question
Which process has the purpose to ensure that, by managing the risks could seriously affect IT services, the IT service provider can always provide minimum agreed business-related service levels?
Options
- AChange management
- BIT service continuity management
- CFinancial management for IT services
- DService catalog management
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