BCS-ISEB
ITILF2011 · Question #75
Which one of the following does service metrics measure?
The correct answer is C. The end-to-end service. See the full explanation below for the reasoning.
Question
Which one of the following does service metrics measure?
Options
- AFunctions
- BMaturity and cost
- CThe end-to-end service
- DInfrastructure availability
How the community answered
(56 responses)- A2% (1)
- B11% (6)
- C82% (46)
- D5% (3)
Community Discussion
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