BCS-ISEB
ITILF2011 · Question #63
Which of the following is NOT a recognized example of a service provider type within the ITIL framework?
The correct answer is C. Service desk. See the full explanation below for the reasoning.
Question
Which of the following is NOT a recognized example of a service provider type within the ITIL framework?
Options
- AInternal
- BExternal
- CService desk
- DShared services unit
How the community answered
(33 responses)- A9% (3)
- B3% (1)
- C85% (28)
- D3% (1)
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