BCS-ISEB
ITILF2011 · Question #62
ITILF2011 Question #62: Real Exam Question with Answer & Explanation
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Question
Which of the following BEST describes a problem?
Options
- AAn issue reported by a user
- BThe cause of two or more incidents
- CA serious incident which has a critical impact to the business
- DThe cause of one or more incidents
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