BCS-ISEB

ITILF2011 · Question #62

Which of the following BEST describes a problem?

The correct answer is D. The cause of one or more incidents. See the full explanation below for the reasoning.

Question

Which of the following BEST describes a problem?

Options

AAn issue reported by a user
BThe cause of two or more incidents
CA serious incident which has a critical impact to the business
DThe cause of one or more incidents

How the community answered

(39 responses)

A
3% (1)
B
8% (3)
C
15% (6)
D
74% (29)

Community Discussion

No community discussion yet for this question.

Sign up to join the discussion

Full ITILF2011 Practice