BCS-ISEB
ITILF2011 · Question #544
Which process is responsible for managing all service requests from users?
The correct answer is C. Request fulfilment. See the full explanation below for the reasoning.
Question
Which process is responsible for managing all service requests from users?
Options
- AChange fulfilment
- BIncident management
- CRequest fulfilment
- DEvent management
How the community answered
(18 responses)- A11% (2)
- C83% (15)
- D6% (1)
Community Discussion
No community discussion yet for this question.